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Privacy Policy

1. Introduction

Welcome to Law Office of Jana K. Jones. This Privacy Policy outlines our commitment to protecting your personal information and your privacy rights. We have formulated this policy to ensure that you understand how we collect, use, and protect your information. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Types of Information Collected

We may collect various types of personal information from our customers, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (e.g., credit card details)

  • IP address

  • Other information you choose to provide

3. How Information is Collected

Customer data may be collected through several methods, including:

  • Online forms (e.g., sign-ups, registrations)

  • Cookies and tracking technologies

  • Direct interactions (e.g., customer service communications)

  • Social media platforms

  • User-generated content

4. Purpose of Data Collection

We collect your personal information for several purposes, including:

  • To provide and maintain our services

  • To notify you about changes to our services

  • To process your transactions

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our services

  • To monitor the usage of our service

  • To detect, prevent, and address technical issues

  • To send you marketing communications, subject to your consent

5. Data Security Measures

We take the security of your personal information seriously and implement a variety of security measures to protect it from unauthorized access and misuse. These measures include:

  • Encryption of sensitive data during transmission

  • Secure server hosting with firewalls

  • Regular security audits and updates

  • Restricted access to personal information to authorized personnel only

6. Data Sharing

We do not sell your personal information to third parties. Customer data may only be shared under the following circumstances:

  • With service providers to assist us in operating our website and services

  • To comply with legal obligations or protect our rights

  • If we obtain your explicit consent to share your information

Please note that we do not share SMS or phone numbers for SMS marketing purposes.

7. User Rights

As a user, you have the following rights regarding your personal information:

  • The right to access and receive a copy of your personal data

  • The right to rectify any inaccuracies in your personal data

  • The right to request the deletion of your personal data under certain circumstances

  • The right to restrict the processing of your personal data

  • The right to data portability

  • The right to withdraw consent at any time where we rely on consent to process your data

8. Contact Information

If you have any questions or concerns about this Privacy Policy, your personal information, or our data practices, please contact us at:

Law Office of Jana K. Jones

5960 Fairview Road, Suite 325, Charlotte, NC 28210

jana@lawofficeofjkj.com

(704) 368-3840